Office staff have the highest client satisfaction scores among home health care provider employees. They also have the lowest administrative salaries. These salaries can impact job satisfaction and cause employees to seek employment elsewhere, according to the 2024 Activated Insights Benchmarking Report. Some organizations are turning to recognition to combat this trend. “Employee recognition is […]
Bayada Home Health
In recent years, home health care has faced relentless cuts from the Centers for Medicare & Medicaid Services (CMS). It has plagued the industry, but providers and advocates alike are still hopeful a light at the end of the tunnel is ahead. Organizations such as the Partnership for Quality Home Healthcare (PQHH) and Hearts for […]
At a macro level, home health organizations are struggling with Medicare Advantage (MA) for two main reasons: benefit design and reimbursement. In order to build stronger relationships with MA plans, agencies are undergoing a strategic shift in their service offerings to meet the unique challenges posed by MA patients. Those shifts include partnering with other […]
Between the increase to the Federal Medicaid Assistance Percentage (FMAP) match and American Rescue Plan (ARP) funds, home- and community-based services (HCBS) providers had a safety net. In 2024, providers will need to prepare for a very different environment that does not include these financial buffers. “We’ve had success in many states, over the last […]
One of the ways that home health providers are tackling access to care challenges is by focusing on delivering care to home health deserts. Broadly, home health deserts are low-income communities that are the hardest to staff and where people who need home health care are unable to access it. A home health desert can […]
For home-based care providers, investing in technology is complicated, cumbersome and necessary. One of the most difficult issues for leaders is sifting through all of the solutions out there and choosing the ones that fit their businesses. That’s why, before considering what technology to invest in, providers should map out their overarching strategies. “First, let’s […]
With the start of a new year, home health leaders are looking ahead and identifying their top priorities. Some of these areas of focus will directly address last year’s challenges, and some are proactive measures that will place them ahead. At Bayada Home Health Care, these priorities include focusing on the employee experience, as well […]
In 2023, the decreasing influence of COVID-19 did not mitigate the overall operating pressures home health providers were forced to face. In the new year, there still remains plenty of opportunity, but much to work through to tap into that opportunity. More proposed rate cuts to home health reimbursement are expected from the Centers for […]
In recent years, due to factors like the pandemic and the reinvention of hospitals, home health agencies are having to take care of much more complicated patients. As the demand for home-based care continues to rise, so does the need for more intensive care plans as patients continue to be sicker and more complex. Home […]
Enough time has passed since the CY 2024 home health payment rule was finalized for providers to dive into its details, mull them over and respond. Though the rule is more favorable than the proposal the U.S. Centers for Medicare & Medicaid Services (CMS) first introduced in June, home health providers are not pleased with […]