Secret Shopping And Competitive Analysis: How Home-Based Care Providers Use Their Peers To Get Ahead

Leaders at top home care companies aren’t operating their businesses in a vacuum. Instead, many are utilizing competitive analyses to stay ahead of the curb. Broadly, a competitive analysis is a benchmarking tool. “​​A lot of health care organizations use competitive analysis for benchmarking to see where they are, or how they are performing versus […]

Why Home Care Leaders Are Now Banking On ‘Caregiver-First’ Cultures

Over the last several years, a notable trend is emerging in home care: Top-tier companies are shifting their focus from prioritizing customers to prioritizing caregivers. This strategic move reflects a growing recognition of the critical role caregivers play, and aims to address persistent caregiver shortages. “The trend has always been there, but I think now […]

Top Home Care Trends For 2024

The rising costs of home care were a trend in 2022 and 2023. They will remain one in 2024, and could finally come to a head. That’s only one trend, of many, that will impact home care providers in the new year. But it alone will also lead to other trends, such as increased M&A, […]

How Diversification Is Keeping Best Of Care Ahead Of The Business Disruption

Though the winds in Best of Care’s neck of the woods are blowing in a favorable direction, CEO Kevin Smith is always prepared for a change in weather. “You’re always one regulatory, or legislative or sweeping change away from having something dramatically impact your business model,” Smith said during Home Health Care News’ latest episode […]

Home Care Company Best of Care Acquires Barton’s Angels

The home care provider Best of Care is expanding its portfolio once again, this time on its 43rd anniversary. On Wednesday, the company announced that it had acquired Barton’s Angels, also a home care provider. Best of Care has diversified its portfolio through acquisition over recent years. Through TUCKed In Eldercare, it offers care management. […]

How Best of Care Went From Family Business To A Home Care ‘Risk Taker’

At its core, Best of Care is a family business. But that hasn’t stopped the Quincy, Massachusetts-based personal home care agency from thinking big and evolving. Best of Care has over 400 home care aides, administrative staff, care managers, nurses and move managers. The company also has a care management division, TUCKed In Eldercare. Earlier […]