BrightStar Care Jumps Back Into Franchise Growth Mode In First Half Of 2024

BrightStar Care is touting its “unprecedented” growth a little over halfway into 2024, signaling that it is still committed to expanding its franchise footprint around the country. Specifically, the company has signed 15 new franchisees this year; signed 24 new franchise agreements; and opened 16 new locations. Currently, it has 396 agencies across the U.S., […]

New York Consumer-Directed Care Association Sues Over Payment Cuts In CDPAP  

On July 22 the Consumer Directed Personal Assistance Association (CDPAANYS) filed a lawsuit against the Department of Health (DOH). The suit alleges that the DOH made unlawful changes to how Medicaid reimburses companies that administer the Consumer Directed Personal Assistant Program (CDPAP), which allows patients to hire and train their own in-home care providers. This […]

Another Home Care Leader Bets On Primary Care In The Home 

Seniors who have difficulty leaving their homes or accessing traditional medical facilities have a new option for health care: mobile, medical home care visits from Horizon Care Services. The company, headquartered in North Palm Beach, Florida, will offer primary care, podiatry, wound care, mental health and pain management services directly to patients’ homes. Horizon Care […]

New York Governor Kathy Hochul Calls State’s Self-Directed Care Program A ‘Racket’

New York Gov. Kathy Hochul last week told reporters that the state’s self-directed home care program has become a “racket.” While New York’s program – dubbed the Consumer Directed Personal Assistance Program (CDPAP) – is unique, self- and consumer-directed home care has become a much more popular model over the last few years across the […]

How New York’s Home Care Minimum Wage Hike Fell Short

New York home care advocates scored a major win when lawmakers passed a budget that included a $7.7 billion investment in a higher minimum wage for home care workers. But what’s materialized hasn’t matched expectations. A recent report from PHI reveals that the minimum wage increase isn’t having the intended impact. New York is a […]

Secret Shopping And Competitive Analysis: How Home-Based Care Providers Use Their Peers To Get Ahead

Leaders at top home care companies aren’t operating their businesses in a vacuum. Instead, many are utilizing competitive analyses to stay ahead of the curb. Broadly, a competitive analysis is a benchmarking tool. “​​A lot of health care organizations use competitive analysis for benchmarking to see where they are, or how they are performing versus […]