Despite variations in service lines, size and operations, the best home-based care organizations all have one thing in common. These companies all prioritize the experience — of patients, clients and staff. And while every member of an organization plays a role in shaping the experience, this responsibility largely rests on the shoulders of what is […]
Artificial intelligence is likely to be a society- and business-altering technological development. But, just like the advent of the internet before it, AI’s emergence will undoubtedly lead to as many empty promises from business leaders as it does actual use cases. That’ll particularly be the case in the early innings of AI, which I believe […]
More than a dozen home-based care companies have earned a spot on Entrepreneur’s 45th annual Franchise 500 rankings. Their inclusion on this list points to the fact that home-based care franchise networks are some of the fastest growing in the country. In order to be ranked on the list, a franchise company needs to be […]
Around 2019, Medicare Advantage (MA) was all the rave among home care providers. That’s because, in 2018 and 2019, two pathways opened for MA plans to provide more benefits to beneficiaries: the primarily health-related benefit pathway and the Special Supplemental Benefits for the Chronically Ill (SSBCI) pathway. Included in those were plenty of areas of […]
Coming out of COVID-19, multiple home care franchise systems are really beginning to rev their growth engines again. That will likely be a theme in the broader home care industry this year. One, in particular, is FirstLight Home Care. Kristen Duell, the VP of experience and innovation at FirstLight, said the company is primed for […]
For home-based care providers, investing in technology is complicated, cumbersome and necessary. One of the most difficult issues for leaders is sifting through all of the solutions out there and choosing the ones that fit their businesses. That’s why, before considering what technology to invest in, providers should map out their overarching strategies. “First, let’s […]
The Franchise Times recently released its annual ranking of the largest franchise systems in the country. Of the 500 companies that grabbed a spot on the list, 16 are home-based care franchise companies. The list is based on last year’s global systemwide sales — total sales for both franchise and company units — performance. In […]
The Future Leaders Awards program is brought to you in partnership with Homecare Homebase. The program is designed to recognize up-and-coming industry members who are shaping the next decade of home health, hospice care, senior housing, skilled nursing, and behavioral health. To see this year’s Future Leaders, visit https://futureleaders.agingmedia.com/. Kristen Duell, the executive vice president […]
The Centers for Medicare & Medicaid Services (CMS) announced a new voluntary nationwide dementia care model on Monday. Dubbed the Guiding an Improved Dementia Experience (GUIDE) Model, its goal is to “support people living with dementia and their unpaid caregivers.” But the ramifications of the new model, which is set to go live on July […]
FirstLight Home Care expands franchise support center team, makes leadership changes FirstLight Home Care has made several leadership changes and additions to its franchise support team. The Cincinnati-based FirstLight Home Care has about 200 locations across the country. Mark Vanase, FirstLight’s former EVP of business development and field operations, has been named the company’s new […]
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